Human Resources and Training Administrator

An exciting opportunity has arisen for a highly organised and proactive Human Resources Administrator to join our team in North West or West Midlands

About Us:

Family Care are a family-owned social care provider working therapeutically with children for over 30 years across the North West and Midlands; we are committed to creating a safe, nurturing, and supportive environment where every child and young person can thrive.

About the role:

In this key role within the HR department, you will be responsible for delivering high-quality administrative and systems support to employees, managers, and prospective candidates. As the first point of contact for both internal and external enquiries, a strong customer-first approach is essential.

Experience working in an educational setting would be an advantage, as would a genuine interest in developing a career in HR and recruitment. Strong IT, administrative, and customer service skills are essential for success in this role.

Main responsibilities:

HR/Recruitment Administration:

• Maintain and update employee records.
• Prepare employment contracts, offer letters, and new starter documentation.
• Assist with the recruitment process, including, preparing job postings, and coordinating communication with candidates.
• Support with onboarding new employees, ensuring all required paperwork is completed and safer recruitment practices are adhered to.
• Monitor employee absence, ensuring records are up to date and assist in absence management procedures.
• Process employee changes, such as promotions, contract amendments etc and notify internal departments of any changes.
• Assist with payroll administration, including ensuring employee data is accurate and up to date.

Training & Development:

• Coordinate training programs, including booking venues, scheduling participants, and sending reminders.
• Track employee training and development records, ensuring compliance with mandatory training.
• Assist in the preparation of training materials and resources
• Monitor employee completion of e-learning or other development activities, uploading training certificates and producing training stats.

General Administrative Support:

• Answer general HR queries from employees and managers.
• Provide administrative support for meetings, including minute-taking and scheduling.
• Handle confidential information with discretion and comply with data protection laws.
• Cover for main switchboard on an ad hoc basis

What we are looking for:-

• Prior experience within Human Resources administration essential
• GCSE English Grade 4 or above
• CIPD Level 3 or further qualification in Human Resources
• Excellent interpersonal & communication skills
• Ability to multi-task effectively
• Good exposure to using ATS systems
• Excellent IT, administration and customer service skills

What we Offer:

• Salary up to £29,000 per annum
• Extensive training and career progression
• Home based/hybrid working
• Access to Employee Assistance Programme
• Contributory Pension
• Long Service Rewards
• Sick Pay (after qualifying period)

Family Care is committed to safeguarding and always promoting the welfare of children and young people and expects the post holder to share this commitment. In order to meet this responsibility, we follow Safer Recruitment practices to ensure we select the suitable candidates.

All offers of employment are subject to safeguarding checks, both an Enhanced DBS check and comprehensive references will be carried out. We are permitted to ask whether an applicant has any convictions, cautions or reprimands or final warnings (spent or otherwise) under the current guidance, as defined by the Rehabilitation of Offenders Act 1974 (exceptions) Order 1975. Please note that disclosure of a criminal background will not debar you from employment.