Operations Manager/ Responsible Individual - Children's Homes

We’re looking for an experienced Responsible Individual to lead our children’s residential services in a regional operations role. You’ll oversee five Ofsted-registered children’s homes across the North West and Shropshire and help open our sixth in Leominster, Herefordshire. Three homes support children with learning disabilities (LD) and two support children with social, emotional and mental health (SEMH).

You’ll lead and develop our Registered Managers and oversee safeguarding, quality of care and safe placement decisions across the homes. Each Registered Manager is responsible for their home’s day-to-day staffing and budget management. You’ll monitor staffing and financial performance across the service, supporting managers. You will report to the Group Operations Director.

What you’ll need

• Previous experience as a Responsible Individual and a successful track record as a Registered Manager in children’s residential care.
• Experience overseeing multiple homes and developing and supporting Registered Managers.
• Strong experience in LD and SEMH services.
• A Level 5 Diploma in Leadership and Management for Residential Childcare, or an equivalent relevant qualification.

The role involves regular travel to Oldham, Manchester, Formby, Telford, Shrewsbury and Leominster, overnight stays and participation in the senior on-call rota.

Please see JD Link - https://family-care.co.uk/files/hr/operations-manager-residential-services-nov-2026.pdf

Family Care is committed to safeguarding and always promoting the welfare of children and young people and expects the post holder to share this commitment. In order to meet this responsibility, we follow Safer Recruitment practices to ensure we select the suitable candidates. 

All offers of employment are subject to safeguarding checks, both an Enhanced DBS check and comprehensive references will be carried out. We are permitted to ask whether an applicant has any convictions, cautions or reprimands or final warnings (spent or otherwise) under the current guidance, as defined by the Rehabilitation of Offenders Act 1974 (exceptions) Order 1975. Please note that disclosure of a criminal background will not debar you from employment.